Appointments will be held for 10 minutes, after this grace period we consider this as a “NO SHOW” and the appointment may be given away. Please note that your late arrival will determine the length of your treatment and you will be responsible for full service fee. Your service will end accordingly so that the next guest is not delayed.
We strictly and without exception require a 48-24-hour notice of cancellation for all services. Please keep in mind that “no shows” and “last minute cancellations” leave our Nail Artist with empty appointment times. We may have also turned away other guests who could have enjoyed that time slot.
Your appointments are very important to Mod Nail Spa, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 48 hours notice for cancellations and no later than 24 hours. Repeat last minute cancellation, no show or no call client will result in not being able to rebook with us in the future, unless you pay for you missed appointment. Thank you for understanding!